KamashaCrafts
Thank you for choosing KamashaCrafts. We are committed to delivering your orders in a timely and efficient manner. Please review our shipping policy below to understand how we handle order dispatch, delivery, and related queries.
1. Order Processing Time
- All orders are processed within 1–3 business days after receiving payment.
- Orders are not shipped or delivered on weekends or public holidays.
2. Shipping Methods and Delivery Time
We use trusted courier and logistics partners to deliver your orders safely.
- Standard Delivery: 5–7 business days (within India)
- Delivery timelines may vary depending on your location and external factors such as weather, courier delays, or holidays.
3. Shipping Charges
- Shipping charges are calculated at checkout and will be displayed before you complete your purchase.
- Any promotional offers or free shipping thresholds will be clearly communicated on the website.
4. Order Tracking
Once your order is shipped, you will receive an email or message with the tracking number and tracking link (if available) so you can monitor your delivery status.
5. Delayed or Lost Shipments
- If your order is delayed or not delivered within the expected time, please contact us at kamascraft55@gmail.com or call us at 9636095264.
- We will coordinate with our courier partners to resolve the issue as quickly as possible.
6. Incorrect Address
Please ensure that your shipping address is accurate and complete. KamashaCrafts is not responsible for orders lost or delayed due to incorrect or incomplete address information provided by the customer.
7. Damaged Packages
If your order arrives visibly damaged, please do not accept the package or record a video/photo and inform us immediately. You must notify us within 48 hours of delivery to raise a return request (as per our return policy).
8. Contact Us
If you have any questions related to shipping, feel free to reach out to us:
📧 Email: kamascraft55@gmail.com
📞 Phone: 9636095264
